Ms. Cheryl Kassner
CEO
Cheryl has been involved with the Telecommunications industry since 1985. At that
time she was involved with a telecom company in Denver called CommWorld. Her experience
in customer care and training has developed over many years and hundreds of installations.
She has dealt with many challenges and has learned the importance of maintaining
a customer focus to ensure their satisfaction with the product and services. This
background has given her the industry knowledge to implement systems and procedures
that will assure Teleco of the Rockies customers with a high level of satisfaction.
Cheryl is an active member of the Gary Plumery Foundation.
Credentials: Cheryl Kassner graduated from the University of Northern Colorado.
Mrs. Kassner is one of the Partners as well as CEO, with primary responsibility
for Corporate Procedures and Contract Approval along with Customer Care and Project
Management.
Mr. Jeff O'Neill
VP of Business Development
Jeff has been involved with the Telecommunications industry since 1979 when he began
his career as a Sales Representative for Comtel, an organization in California that
installed and maintained Rolm PBX telephone systems. In 1981 Jeff moved back to
Colorado where he owned and operated a sales franchise for CommWorld. In 1994 Jeff
became involved with Teleco, Inc., a national dealer network of over 300 telecommunications
companies across the country. This network of telecommunications dealers allowed
Teleco of the Rockies to develop relationships with companies that have multiple
locations across the country, utilizing the Teleco network for local support. Opportunities
of this nature have given Mr. O'Neill the industry knowledge to not only work with
local companies, but also many large companies that may have multiple sites around
the world.
Credentials: Jeff O'Neill is one of the Partners as well as VP of Sales. His primary
responsibilities include Business Development and Leadership to the Sales and Marketing
team of Teleco of the Rockies.
Mr. Dilpreet Jammu
VP of Special Projects
Mr. Dilpreet Jammu brings nearly two decades of strategic business development,
operations and investment experience in the telecommunications, cable and new technology
sectors. Until most recently he was Director of Corporate Business Development and
Ventures Nortel Networks. Since 1987, he has held senior business, technology and
investment positions for several companies including, Jones Intercable, AT&T,
Bell Northern Research, BCI Inc. and Nortel Networks. Jammu's academic areas include
a Bachelors Degree in physics and one in electrical engineering from the University
of Prince Edward Island and the University New Brunswick respectively and Executive
Education at Wharton School of Business.
Credentials: Dilpreet is one of the Partners as well as Business Advisor.
Mr. Kevin Kassner
Technical Support Manager
Kevin has been in the Telecommunications industry since 1992 where he became involved
with order processing and product staging for PBX systems. This exposure gave him
industry knowledge of all materials and technical time needed to complete a professional
installation. This also requires extensive knowledge on all other aspects of an
installation including Qwest digital and analog services. To assure customers of
Teleco of the Rockies a smooth installation, Kevin works closely with the project
management team to coordinate the manpower of the technical team to complete the
requested work or service.
Credentials: Kevin Kassner - Is a long time team member of Teleco of the Rockies.
His responsibility is to oversee the Teleco of the Rockies technical team with system
installations. Kevin and his department also facilitate customer expansions and
relocations.
Ms. Aletha Zens
Customer Care Manager
Aletha began her telecommunications career in 1986 where she was Vice President
of Franchise Communications for CommWorld. While in this capacity she established
installation procedures for offices across the country to standardize on certain
items within an installation. She also coordinated events for annual shareholder
and franchise meetings across the country. Through this exposure, Aletha has extensive
skills in project management and implementation.
Credentials: Aletha Zens is an Associate Partner of Teleco of the Rockies. Her responsibilities
include managing and administering the Customer Care and Project Management department.
Her team of experts gathers all critical information pertaining to an installation,
and then coordinates and implements the services and products purchased through
Teleco of the Rockies and Qwest. Aletha also oversees training and post-sale customer
support.