Automated Messaging System
HOUSECALLS
IT'S ABOUT TIME
Whether your practice sees 25 or 2,500 patients per day, there is simply not enough
time in the day to effectively communicate with all of them. TeleVox's technology
empowers thousands of practices to communicate with each of their patients in a
reliable and cost-effective manner. Utilizing the perfect mix of technology and
human touch, HouseCalls leads the healthcare industry in enhancing doctor-patient
communication.
INTRODUCING HOUSECALLS
Effortlessly contact patients with important information from your office at any
time. Using personalized phone, text or e-mail messaging, HouseCalls will confirm
appointments; recall patients due for their next office visit; follow-up on missed
appointments; deliver birthday greetings; notify patients of overdue payments and
much more. Each personalized HouseCalls message may include patient-specific details
related to an office visit: patient's name, date and time, location, procedure instructions
and a personal note from the doctor.
MULTIPLE MESSAGING OPTIONS
Using HouseCalls is the most effective method for appointment confirmations. And
as society continues to become more mobile, HouseCalls offers more convenient ways
for you to reach your patients. Sixty-three percent of all U.S. cell phones use
text messaging, and more people adopt this new technology every day. Practices that
recognize the value of message portability are on the cutting edge, and that's why
HouseCalls now offers the new SmartText™ feature. SmartText can deliver reminder
text messages directly to your patients' cell phones, allowing them to receive reminders
up to two hours before their scheduled appointment. Adding a text message to a HouseCalls
phone and/or e-mail message allows you to create the appointment confirmation strategy
that works best for your practice.
POWERFUL VERSATILITY
Whether it's by phone, text or e-mail, HouseCalls keeps your patients informed.
All messages provide response options to ensure two-way communication. Daily reporting
provides you with extensive documentation and peace of mind, letting you know who
received their message, confirmed their appointment or requires a call back. The
scalable architecture of HouseCalls enables it to grow with your practice, making
it the perfect solution.
FEATURES & HIGHLIGHTS
- Multiple Message Types
- VoxMerge
- System Voices
- SmartText
- E-mail Functionality
- Response Options
- Reporting
- Multilingual
- Family Messaging
- Call Blocking
- Message Mapping
- Call Scheduler
- Answering Machine Detection
- Patient Name Library
Contact Teleco of the Rockies today to request more
information on HouseCalls