FreedomIQ

Building a VoIP Solution

We take a straightforward approach when it comes to business phone systems. First, we work with you to understand how a FreedomIQ VoIP solution can help you grow your business, save you money, and keep you ahead of your competition. Then we design a completely scalable VoIP PBX around those goals.

All FreedomIQ VoIP solutions are fully hosted through our remote servers. This means all you need to get started are a set of VoIP phones and a broadband Internet connection. FreedomIQ is flexible and reliable along the full business spectrum, from enterprise VoIP PBX systems to affordable small office phone systems.

Hosted VoIP for Your Business

VoIP PBX technology has advanced considerably in recent years, and FreedomIQ has been designed to take full advantage of these developments. We've built our call-handling technology from the ground up, and take pride in continually improving the infrastructure that has supported our business clients for over a decade.

Many clients have custom phone system needs, from simple phone tree modifications to stored database access and use of our robust SOAP API. The rigid platforms provided by other VoIP providers simply cannot accommodate these outside-the-box phone systems.

We also frequently update the features automatically available for your VoIP PBX system, so you and your employees always have access to cutting edge communications technology:

  • ACD & Call Queue
  • Outlook Integration
  • Softphone Software
  • Voicemail Transcription
  • Record Calls
  • ...& more!

Advanced Call Distribution

Running an efficient call center can be a practice in organized chaos – but your customers don't need to know that. FreedomIQ as a call center solution makes sure all of your calls are being properly routed, are being answered in the least hold time possible, and aren't being lost to voicemail.

With FreedomIQ, your caller's experience is completely customizable, starting with an uploadable auto attendant recording that directs their path through your phone tree. Once a caller has selected a PBX extension, your ACD system forwards calls to any number of phones using your choice of sophisticated call distribution.

FreedomIQ also lets you easily create call queues with pre-set hold time limits in order to prevent callers from being dropped into voicemail. Choose whether you want queue position announced to your callers and monitor the queue sizes of your hosted PBX live from the web.

We've also made it very simple to immediately return missed calls. Any voicemail messages, even hang-ups, are automatically delivered to any number of email addresses as an audio attachment. Messages can even be transcribed and delivered as text messages to a mobile phone.

Project a Professional Image

Whether you're looking to stand out from a sea of competitors, or just want an easier way to do business from home, an office phone system from FreedomIQ can help.

With our VoIP service, you get a unique phone number which rings to your personal auto attendant. This professional-sounding message directs callers throughout your phone tree and connects them to you or your employees using sophisticated call distribution.

Answering these calls with one of our selection of Polycom VoIP phones guarantees the crystal-clear connection that only Polycom's HD Voice technology can provide. If you miss a call, we'll send your messages to your email or you can retrieve them any time online or through your phone.

Complete with system features like call queue, custom hold music, and 3-way calling, a FreedomIQ office phone system can make a lasting impression on your callers and inspire their confidence that you are a reliable, professional business.

Contact Teleco of the Rockies today to request more information on FreedomIQ.